At the A1 CEFR level, learners focus on acquiring basic language skills. They can understand and use simple expressions to meet immediate needs, introduce themselves, ask basic questions, and engage in simple interactions.
Targeted to A2 speakers or above. Read more »
At the A2 CEFR level, learners can understand sentences and commonly used expressions related to everyday topics. They communicate in simple and routine tasks, exchanging information on familiar subjects, and describe personal background and immediate surroundings.
Intermediate Computer Proficiency required. Read more »
Intermediate computer proficiency courses are designed for individuals who already have good understanding of technology. Participants will build upon their skills by learning how to use a variety of resources, including learning apps, Microsoft 365 apps, and photo and video editing platforms.
Are you an administrative looking to strengthen your English language skills, whether for personal or professional reasons?
Then this is the course for you. Teachers aren’t the only ones who need help with their English!
The course is designed to meet the needs of administrative staff and other professionals working in language schools and educational establishments who wish to undertake administrative tasks in English, both orally and in written form.
The basic aim of English for Administrative Staff is to help admin staff to develop productive and receptive language skills in English, while at the same time focusing on the central need of administrative staff: to receive and to transmit information precisely and efficiently.
The course will cover topics common to typical office activities, as well as more personal areas related to office work, such as socializing or greeting visitors and making them feel comfortable, talking about office tasks and the qualities and abilities of administrative staff.
The courses will offer you the occasion to discuss topics among your interests and gain confidence in reading, writing, and speaking the English language.
You will also meet your colleagues that work in education from other countries and make lasting connections to continue practicing your English even after completing the course.
Suggested English Proficiency Level: BASIC/INTERMEDIATE
Improve English vocabulary, grammar, pronunciation, and conversational skills;
Undertake administrative tasks requiring the use of English more effectively and confidently;
Develop productive and receptive skills in English in order to be able to carry out their job efficiently;
Feel more confident in dealings with visitors, members of school/ college staff, parents and students both orally and in writing;
Immerse in local history and culture;
Meet colleagues that work in education from other countries in Europe and around the world;
Acquire first-hand experience as a student to better connect with the students in your school.
Tentative schedule
Day 1 – Course introduction
Introduction to the course, the school, and the external week activities;
Icebreaker activities;
Presentations of the participants’ schools;
Identification of needs and goals for each participant and relevant populations.
Functional language: How can I help you?
Knowing the right thing to say to whom.
Day 2 – Stepping into English grammar and vocabulary
English grammar and vocabulary;
Job description: What do you do?;
Elements of the job: describing the job and how to do it;
Conversation practice.
Day 3 – Conversational skills
Speaking and listening skills;
Who’s calling? Conversation over the phone;
Conversation practice.
Day 4 – Working with texts
Reading and learning to learn;
Paraphrasing and saying exactly what you mean;
Instructions, directions and using prepositions;
Conversation practice.
Day 5 – Interacting with the community
Giving and understanding messages;
Useful sources to continue your English journey;
Conversation practice.
Day 6 – Course closure and cultural activities
Course evaluation: round-up of acquired competencies, feedback, and discussion.
Awarding of the course Certificate of Attendance.
Excursion and other external cultural activities.
Dates and locations
You can register for any date, even if it's not yet confirmed, especially if you're interested in courses several weeks away. Once we have a few more enrollments, we will confirm the date. If we are unable to confirm it, we will offer you alternative options.
Combine a confirmed date of this course with a confirmed date of another course and easily create a two week course by yourself. Start selecting one confirmed date of this course and see which other courses are confirmed in the same Academy the previous week and the following week.
Reviews about this course
Ilaria Bonacina
The practical aspects, the attention to our needs, both personal and professional, the empathy shown, the care, the sympathy of the trainer and her unique ability to make you at ease. The materials she gave us, the help in general, the atmosphere. I look forward to recreating this atmosphere with my students and colleagues (...) I will never forget the skills acquired, the people I met and I got to know better.
Małgorzata Głombiowska
The teacher’s empathic listening and communication skills; the content of the course met all my expectations, I learned and practised a lot, both theoretical and practical skills.
Antonella Toscano
My teacher is fantastic! A lovely teacher that keeps the pressure off of you, makes learning a lot of fun, giving you the best for practising English. I love her! It's the first time I haven't struggled learning and speaking English as well. An inspiring woman and not only a great teacher!