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Conflict Management, Emotional Intelligence and Bullying Prevention

Table of Contents

Specifics

  • Activities: Our courses usually include two cultural activities. Further information is available on the page of each location.
  • Certificate: Certificate of Attendance guaranteed for participants who attend at least 80% of the course.
  • Lessons: Classes take place in the Morning (9:00 – 14:00) or in the Afternoon (14:00 – 19:00).
  • OID: Discover our OIDs
  • Price: 480 €

Concept by: Susan Gagliano

Description

This course has been created for teachers who want to understand group dynamics and how they affect the classroom. The tensions, alliances and relational struggles among students can interfere with learning and create an unfavorable school environment.

Participants will learn about the various types of conflict and how to use them as an opportunity for growth. Through hands-on, practical activities that can be immediately used in the classroom, participants will increase their own ability to model and encourage active listening, empathy and emotional literacy among today’s students – and tomorrow’s active citizens.

By the end of the course, participants will enjoy a greater awareness of their students’ emotional needs and behavior and will have the skills to promote stronger classroom relationships and a more positive climate in school – for teachers AND students.

Learning outcomes

The course will help the participants to understand how to: 

  • Conflict – causes, manifestations and how to turn it into a teaching moment; 
  • Practical approaches for incorporating conflict management into curriculum;
  • Effective, practical communication tools for better school relations and community building;
  • Emotional and social intelligence skills – how to enhance and foster them in yourself and others;
  • Relational aggression and bullying – school-wide approaches for awareness and prevention;
  • Hands-on, practical activities to favor wellbeing, group cohesion, sense of belonging in the school community.

Tentative schedule

The schedule describes likely activities but may differ significantly based on the requests of the participants, and the trainer delivering the specific session. Course modifications are subject to the trainer’s discretion. If you would like to discuss a specific topic, please indicate it at least 4 weeks in advance.

Day 1 – Course introduction & introduction to conflict management

Course introduction

• Introduction to the course, the school, and the external week activities.
• Icebreaker activities.
• Presentations of the participants’ schools.

Introduction to conflict management

  • Lesson and discussion about group dynamics, positive and negative outcomes of conflict, aggressive behavior, bullying and various ‘roles’ played by group members. 
  • Hand-on activities to promote awareness.

Day 2 – Importance of teamwork

  • Lesson and experiences regarding classroom cohesion, importance of forming a ‘team’. 
  • Conflict as an opportunity for growth. 
  • Practical activities using course members as a model for understanding group dynamics.

Day 3 – Diffusing conflict

  • Lesson and activities about empathy, active listening and reformulation as powerful tools in diffusing conflict and strengthening relationships.
  • Practical activities and role play.

Day 4 – Practical strategies for the classroom

  • Lesson about strategies such as peer mediation, circle time activities, class diary, etc. and how to use them effectively in the classroom. 
  • Practical and experiential activities.

Day 5 – Overview

  • Simulation of lessons by course members using tools and abilities for creating an emotionally caring environment. 
  • Group discussion.

Day 6 – Excursion & course closure

  • Course evaluation: round-up of acquired competencies, feedback, and discussion;
  • Awarding of the course Certificate of Attendance;
  • Excursion and other external cultural activities.

Next Courses

= Confirmed date

  • 3-8 May 2021
  • 21-26 Jun 2021
  • 19-24 Jul 2021
  • 16-21 Aug 2021
  • 20-25 Sep 2021
  • 18-23 Oct 2021
  • 15-20 Nov 2021
  • 17-22 Jan 2022
  • 21-26 Feb 2022
  • 21-26 Mar 2022
  • 18-23 Apr 2022
  • 16-21 May 2022
  • 31 May - 5 Jun 2021
  • 14-19 Jun 2021
  • 12-17 Jul 2021
  • 9-14 Aug 2021
  • 30 Aug - 4 Sep 2021
  • 13-18 Sep 2021
  • 11-16 Oct 2021
  • 8-13 Nov 2021
  • 29 Nov - 4 Dec 2021
  • 13-18 Dec 2021
  • 10-15 Jan 2022
  • 14-19 Feb 2022
  • 7-12 Jun 2021
  • 5-10 Jul 2021
  • 2-7 Aug 2021
  • 6-11 Sep 2021
  • 4-9 Oct 2021
  • 1-6 Nov 2021
  • 6-11 Dec 2021
  • 3-8 Jan 2022
  • 7-12 Feb 2022
  • 7-12 Mar 2022
  • 4-9 Apr 2022
  • 2-7 May 2022
  • 28 Jun - 3 Jul 2021
  • 26-31 Jul 2021
  • 23-28 Aug 2021
  • 27 Sep - 2 Oct 2021
  • 25-30 Oct 2021
  • 22-27 Nov 2021
  • 27 Dec - 1 Jan 2022
  • 24-29 Jan 2022
  • 28 Feb - 5 Mar 2022
  • 28 Mar - 2 Apr 2022
  • 25-30 Apr 2022
  • 23-28 May 2022
Check the confirmed dates

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Reviews about this course

During this course, I learnt the psychology behind all three topics and about the research behind the theories. The experience was a fulfilling one and the course provider was confident, friendly and approachable.

Mariella Carabott

Several interesting theories and approaches mentioned. Looking forward to applying them to my work.

Cri Ffa

The course was very well organized, interesting, gave a lot of ideas and very useful in classroom-work. The group was excellent, we learnt a lot from each other, too. Thank you, Federica!

Nóra Kunos

A course very well organized. I have learned a lot from the teacher Susan Galiano and the experiences of the rest of the participants. Congratulations Europass!

Patricia Pérez Lòpez

I was delighted by the organization and our wonderful teacher – Marta Mandolini. It was useful and helpful as well. Thanks

Ginka Raycheva

It was an excellent course. I work in this area, but I learned a lot of things that will be practical for my work and professional development, I have also seen another point of view of the problems.

Donka Slavcheva

It was a very useful cours.I learned a lot about conflict management and bullying prevention. It was been a very nice experience. Marta Mandolini is a excelent trainer.I recommend the course and the former.

Nicoleta Amancei

The course was very interesting and interactive presented. We have learned how to identify and manage emotions, how to manage conflicts, how to solve conflicts and about life skills education…Our trainer, Marta Mandolini, presented the course in an interactive and attractive way, making this experience a memorable one for me.

Ina Clara Vlad

Very well structured, excellent performed, very engaging activities and very hospitable environment.

Stylianos Stavgiannoudakis

An enjoyable course that enhance your creativity within your school work

Athanasia Trokkoudes Stephanou

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