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Conflict Management, Emotional Intelligence and Bullying Prevention

Check out the online version of this course.

Register here

Concept by: Susan Gagliano

New Intensive Online Erasmus Session confirmed: 1st-6th of February.

Description

This course has been created for teachers who want to understand group dynamics and how they affect the classroom. The tensions, alliances and relational struggles among students can interfere with learning and create an unfavorable school environment.

Participants will learn about the various types of conflict and how to use them as an opportunity for growth. Through hands-on, practical activities that can be immediately used in the classroom, participants will increase their own ability to model and encourage active listening, empathy and emotional literacy among today’s students – and tomorrow’s active citizens.

By the end of the course, participants will enjoy a greater awareness of their students’ emotional needs and behavior and will have the skills to promote stronger classroom relationships and a more positive climate in school – for teachers AND students.

Learning Outcomes

The course will help the participants to understand how to: 

  • Conflict – causes, manifestations and how to turn it into a teaching moment; 
  • Practical approaches for incorporating conflict management into curriculum;
  • Effective, practical communication tools for better school relations and community building;
  • Emotional and social intelligence skills – how to enhance and foster them in yourself and others;
  • Relational aggression and bullying – school-wide approaches for awareness and prevention;
  • Hands-on, practical activities to favor wellbeing, group cohesion, sense of belonging in the school community.

Tentative shedule

The schedule describes likely activities but may differ significantly based on the requests of the participants, and the trainer delivering the specific session. Course modifications are subject to the trainer’s discretion. If you would like to discuss a specific topic, please indicate it at least 4 weeks in advance.

Day 1 – Course introduction & Conflict

  • Lesson and discussion about group dynamics, positive and negative outcomes of conflict, aggressive behavior, bullying and various ‘roles’ played by group members. 
  • Hand-on activities to promote awareness.

Day 2 – Importance of teamwork

  • Lesson and experiences regarding classroom cohesion, importance of forming a ‘team’. 
  • Conflict as an opportunity for growth. 
  • Practical activities using course members as a model for understanding group dynamics.

Day 3 – Diffusing conflict

  • Lesson and activities about empathy, active listening and reformulation as powerful tools in diffusing conflict and strengthening relationships.
  • Practical activities and role play.

Day 4 – Practical strategies for the classroom

  • Lesson about strategies such as peer mediation, circle time activities, class diary, etc. and how to use them effectively in the classroom. 
  • Practical and experiential activities.

Day 5 – Overview & Course closure

Overview

  • Simulation of lessons by course members using tools and abilities for creating an emotionally caring environment. 
  • Group discussion.

Course closure

  • Course evaluation: round up of acquired competences, feedback, and discussion;
  • Awarding of the course Certificate of Attendance;

Day 6 – Excursion

Excursion and other external cultural activities.

Audience

  • Teachers: primary, secondary, vocational, adult, special needs;
  • Teacher trainers;
  • Careers officers;
  • Headteachers;
  • Principals.

Specifics

  • Activities: All courses include at least one guided city tour and one full-day excursion (usually on Saturday).
  • Certificate: Certificate of Attendance guaranteed for participants who attend at least 80% of the course.
  • Lessons: Classes take place in the Morning (9:00 – 13:45) or in the Afternoon (14:00 – 18:45).
  • Platform: Participants will enjoy free access to our e-learning platform.
  • Price: 480 €

Next courses in Barcelona

  • 16-21 Nov 2020
  • 28 Nov - 3 Dec 2020
  • 14-19 Dec 2020
  • 18-23 Jan 2021
  • 15-20 Feb 2021
  • 15-20 Mar 2021
  • 19-24 Apr 2021
  • 3-8 May 2021
  • 17-22 May 2021
  • 21-26 Jun 2021
  • 19-24 Jul 2021
  • 16-21 Aug 2021
  • 20-25 Sep 2021
  • 18-23 Oct 2021

Next courses in Florence

  • 9-14 Nov 2020
  • 30 Nov - 5 Dec 2020
  • 14-19 Dec 2020
  • 11-16 Jan 2021
  • 8-13 Feb 2021
  • 8-13 Mar 2021
  • 12-17 Apr 2021
  • 10-15 May 2021
  • 14-19 Jun 2021
  • 12-17 Jul 2021
  • 9-14 Aug 2021
  • 13-18 Sep 2021

Next courses in Berlin

  • 2-7 Nov 2020
  • 7-12 Dec 2020
  • 4-9 Jan 2021
  • 1-6 Feb 2021
  • 1-6 Mar 2021
  • 5-10 Apr 2021
  • 3-8 May 2021
  • 7-12 Jun 2021
  • 5-10 Jul 2021
  • 2-7 Aug 2021
  • 6-11 Sep 2021
  • 4-9 Oct 2021

Next courses in Dublin

  • 23-28 Nov 2020
  • 28 Dec - 2 Jan 2021
  • 25-30 Jan 2021
  • 22-27 Feb 2021
  • 22-27 Mar 2021
  • 26 Apr - 1 May 2021
  • 24-29 May 2021
  • 28 Jun - 3 Jul 2021
  • 26-31 Jul 2021
  • 23-28 Aug 2021
  • 27 Sep - 2 Oct 2021
  • 25-30 Oct 2021

Reviews about this course

During this course, I learnt the psychology behind all three topics and about the research behind the theories. The experience was a fulfilling one and the course provider was confident, friendly and approachable.

Mariella Carabott

Several interesting theories and approaches mentioned. Looking forward to applying them to my work.

Cri Ffa

The course was very well organized, interesting, gave a lot of ideas and very useful in classroom-work. The group was excellent, we learnt a lot from each other, too. Thank you, Federica!

Nóra Kunos

A course very well organized. I have learned a lot from the teacher Susan Galiano and the experiences of the rest of the participants. Congratulations Europass!

Patricia Pérez Lòpez

I was delighted by the organization and our wonderful teacher – Marta Mandolini. It was useful and helpful as well. Thanks

Ginka Raycheva

It was an excellent course. I work in this area, but I learned a lot of things that will be practical for my work and professional development, I have also seen another point of view of the problems.

Donka Slavcheva

It was a very useful cours.I learned a lot about conflict management and bullying prevention. It was been a very nice experience. Marta Mandolini is a excelent trainer.I recommend the course and the former.

Nicoleta Amancei

The course was very interesting and interactive presented. We have learned how to identify and manage emotions, how to manage conflicts, how to solve conflicts and about life skills education…Our trainer, Marta Mandolini, presented the course in an interactive and attractive way, making this experience a memorable one for me.

Ina Clara Vlad

Very well structured, excellent performed, very engaging activities and very hospitable environment.

Stylianos Stavgiannoudakis

An enjoyable course that enhance your creativity within your school work

Athanasia Trokkoudes Stephanou

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