Behavior and Conflicts new Methodologies, Motivation and Cooperation Strategies

Table of Contents

A hand holds a copy of a book titled Happy


  • Activities: Our courses usually include two cultural activities. Further information is available on the page of each location.
  • Certificate: Certificate of Attendance guaranteed for participants who attend at least 80% of the course.
  • Lessons: Classes take place in the Morning (9:00 – 14:00) or in the Afternoon (14:00 – 19:00).
  • OID: Discover our OIDs
  • Price: 820 €


This course has been created for teachers who want to understand group dynamics and how they affect the school environment, as well as to learn more about managing an effective and up to date classroom that encourages participation, motivation and engaged learning using the latest techniques and classroom tools.

Through interactive and practical activities participants will gain knowledge about the various types of conflict and how to use them as an opportunity for growth. They will increase their own ability to model and encourage active listening, empathy and emotional literacy among students. Participants will also share classroom strategies, acquire new teaching methodologies such as the “Flipped Classroom”, learn how to establish classroom rules, develop rapport, and assess and evaluate learners.

By the end of the course, participants will enjoy a greater awareness of their students’ emotional needs and behaviour and will have the skills to promote stronger classroom relationships and a more positive climate in school – for teachers and students. Also, they will have gained greater insight into what makes a classroom run smoothly and will take away practical ideas for effective learning and participation.

Tentative schedule

Day 1 – Course introduction & setting goals

Course introduction

  • Introduction to the course, the school, and the external week activities;
  • Icebreaker activities using drama for trust and ensemble building.

Setting goals

  • Identification of needs and goals for each participant and relevant populations;
  • Lesson and discussion about group dynamics, positive and negative outcomes of conflict, aggressive behavior, bullying and various ‘roles’ played by group members. Handon activities to promote awareness;
  • Presentations of the participants’ schools.

Day 2 – Classroom cohesion

  • Lesson and experiences regarding classroom cohesion, importance of forming a ‘team’;
  • Conflict as an opportunity for growth;
  • Practical activities using course members as a model for understanding group dynamics.

Day 3 – Empathy

  • Lesson and activities about empathy, active listening and reformulation as powerful tools in diffusing conflict and strengthening relationships;
  • Practical activities and role play.

Day 4 – Strategies

  • Lesson about strategies such as peer mediation, circle time activities, class diary, etc;
  • How to use them effectively in the classroom;
  • Practical and experiential activities.

Day 5 – Issues

  • Discussion of issues that the course members face, round up of week’s activities.

Day 6 – Round up & cultural activities

  • Round up of acquired competences, feedback, and discussion;
  • Excursion and other external cultural activities.

Day 7 – Rest day

  • Day off

Day 8 – Classroom management

  • Warm up games;
  • Dealing with typical classroom management problems and techniques to solve them;
  • Establishing classroom rules with logical consequences;
  • Providing clear and concise instructions.

Day 9 – Pair and group work

  • Monitoring pair and group work;
  • Managing pair and group work;
  • Looking at typical classroom management case studies;
  • Asking students to reflect on their behavior;
  • How to use behavior rubrics;
  • How to maintain student centered learning.

Day 10 – Vision and mission statements

  • Working on Vision and Mission statements with Classroom Management in mind;
  • Looking at our own classroom management behaviors as teachers;
  • Assessment: Rubrics and Portfolios;
  • Managing the Flipped Classroom;
  • Creating a Flipped Classroom lesson.

Day 11 – Working on motivation

  • Basic notions and ICT tools to captivate students’ attention and facilitate learning.

Day 12 – Reflective teaching & course closure

  • Cooperative learning, cooperative writing;
  • Reflective Teaching;
  • Class discussion of personal cases and brainstorming of possible strategies;
  • Course evaluation: round up of acquired competences, feedback, and discussion;
  • Awarding of the course Certificate of Attendance.

Please note:

The schedule describes likely activities but may differ significantly based on the trainer delivering the specific session and the requests of the participants.

If you would like to discuss a specific topic, please indicate it at least 4 weeks in advance. Course modifications are subject to the trainer’s discretion.

The number and schedule of the cultural activities depend on the location, not the course; further information is available on each location webpage. The trainer will send you the definitive course schedule approximately two weeks before the course.

Next Courses

= Confirmed date

  • 6-17 Sep 2021
  • 4-15 Oct 2021
  • 1-12 Nov 2021
  • 6-17 Dec 2021
  • 3-14 Jan 2022
  • 7-18 Feb 2022
  • 7-18 Mar 2022
  • 4-15 Apr 2022
  • 2-13 May 2022
  • 6-17 Jun 2022
  • 4-15 Jul 2022
  • 1-12 Aug 2022
  • 13-24 Sep 2021
  • 11-22 Oct 2021
  • 8-19 Nov 2021
  • 13-24 Dec 2021
  • 10-21 Jan 2022
  • 14-25 Feb 2022
  • 14-25 Mar 2022
  • 11-22 Apr 2022
  • 9-20 May 2022
  • 13-24 Jun 2022
  • 11-22 Jul 2022
  • 8-19 Aug 2022
  • 27 Sep - 8 Oct 2021
  • 25 Oct - 5 Nov 2021
  • 22 Nov - 3 Dec 2021
  • 27 Dec - 7 Jan 2022
  • 24 Jan - 4 Feb 2022
  • 28 Feb - 11 Mar 2022
  • 28 Mar - 8 Apr 2022
  • 25 Apr - 6 May 2022
  • 23 May - 3 Jun 2022
  • 27 Jun - 8 Jul 2022
  • 25 Jul - 5 Aug 2022
  • 22 Aug - 2 Sep 2022
Check the confirmed dates

Download our Catalogues

Teacher Training Courses

Online Courses for Teachers

Italian Language School

Reviews about this course

I enjoyed above all else professional attitude of our trainer. She took care of positive atmosphere during classes. Her knowledge is extensive. She introduced to us great techniques and excercises we can use in our classrooms. She also encouraged us to explain our techniques. It was very motivating and creative experience.

Anna Krześniak


Participation in the course has developed my creativity, strengthened my sense of self-worth and motivated me. It broadened my horizons, enabled me to acquire knowledge. I am continually amazed by the person Susan Gagliano……. Thank you Susan and warmest greetings to all with whom I had the privilege to meet.

Jolanta Irena Pietrzyk


Many thanks also to EUROPASS for the quality of the welcome. Big up to the whole team.

Dominique Blessemaille

Back to top